RPA in Business

Applications of RPA (Robotic Process Automation) in Business and their Benefits

RPA is a revolutionizing business technology that automates redundant tasks across departments such as Marketing, Finance, IT, Human Resources, Healthcare, Telecommunications, and many more. It makes business processes faster, easier, and more reliable. Manual tasks done by humans consume a significant amount of time and energy, but software robots can work quicker and increase the team’s capacity for completed work by 30% to 50%. The benefits of RPA in businesses include accountability and transparency, tailored customer experiences, risk management, security, and more.

Finance & Banking

It has become vitally crucial for banks and financial institutions to remain competitive and provide exceptional customer experience to users continually. Highly repetitive tasks are easy targets for automation. RPA in finance and accounting is one of the most well-tested forms of automation in business. The prominent uses of RPA in finance and banking are listed below:
  • Automate data validations
  • Customer account management
  • Report creation
  • Data migration between different banking applications
  • Updating loan data
  • Backing up teller receipts
  • Form filling
  • Loan claims processing

  • Information Technology

    IT organizations greatly benefit from the advancing use of RPA. It helps automate highly repetitive tasks, leading to reduced cost and time. A company can configure a robot using RPA tools to transform data, trigger responses, and form communication channels with other digital systems. Automation in IT helps with the following:
  • Invoice processing
  • Boost productivity
  • Employee onboarding
  • Storing information

  • Sales and Marketing

    In sales and marketing, the various tasks involve cleaning, filtering, copying, and pasting a large amount of data from the source into the company's database, which is time-consuming. RPA can handle mundane tasks so that humans can spend their time better elsewhere. Here’s how RPA adds value to sales operations in different companies:
  • Tracking competitor’s prices
  • Monitoring open bids and RFP on various websites
  • Data management
  • Reporting
  • Document management
  • Follow-ups

  • Human Resources

    The HR departments have burdensome repetitive administrative tasks and tons of manual processes. RPA offers a large number of benefits to organizations and their HR departments. Using RPA technology eliminates the paperwork involved in the process, reduces onboarding process costs, reduces the risk of incorrect data entries, enhances the overall accuracy of the process, and helps prevent workflow disruptions in high absenteeism. Here are some of the major tasks performed by robots in the HR department:
  • Screening resumes and application forms
  • Simplifying onboarding
  • Employee data management
  • Payroll processing
  • Employee exit management
  • Performance management
  • Tracking attendance

  • Healthcare

    Healthcare departments contain complex tasks and strict regulations that require substantial resource allocation, leading to inefficiencies, slow processes, and high costs. This can challenge the quality and urgency of patient care. With RPA and intelligent automation, healthcare providers can avoid long-running digital transformation implementation projects and reap immediate rewards. The following are the processes that benefit the healthcare industry with the help of automation:
  • Reporting for doctors
  • Medical bill processing
  • Patient data migration and processing
  • Patient record storage
  • Insurance data automation
  • Insurance claim processing
  • Claim status and eligibility automation

  • Telecommunication

    Telecommunication industries must solve the problems of large volumes of operational processes, including controlling costs, managing data, acquiring talent, and developing new services to support rapid growth. RPA helps telecom companies transform operational processes, achieve high levels of organizational development, and enhance customer service offerings' quality. The main advantages that RPA brings to the telecommunications are:
  • Collecting and consolidating client’s phone data
  • Uploading data
  • Extracting data related to competitor pricing
  • Backing up client information

  • We have also experienced implementing RPA and Intelligent Automation with different business domains such as Education, Media, Government, Legal Services, Real Estate, Manufacturing, Logistics and many more. If you've been looking for ways to save costs and time by optimizing business processes, you’ve come to the right place! RPA is the best solution to complete business processes faster with better quality and avoid business disruption. Our team of experts at 2AutomateAnything helps you find ways to re-energize and grow your business to the next level. For more information, email us at info@2automateanything.com!

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